Career opportunities
Client Experience Coordinator
Description
Who we are:
Janke LLP is a team of professionals in Northeast Saskatchewan working hard to help our clients save tax, time, and worry so they can provide for their families, enjoy their lives, and build better businesses and communities.
With a growing team of 14+, competitive compensation packages, and a client base including agriculture, heavy-construction, professional service, retail, tourism, consulting, municipal, and not-for-profit organizations, we provide a challenging and flexible environment designed for professional development with space for personal growth.
Who you are:
You have a personal and professional growth-mindset and a passion for helping your clients, colleagues, and community. You are confident and enthusiastic, have a friendly and professional attitude, and always handle confidential matters with discretion.
You are looking to play a critical role in a growing organization and truly understand the importance of providing a pleasant and professional starting point for each interaction between our firm and our clients. Social interaction is something you crave and serious attention-to-detail is something you were born with.
What you will be responsible for:
- Communicating with clients and appropriately directing or responding to their queries
- Coordinating schedules, meetings, functions, events, etc.
- Producing professional correspondence, marketing materials, and internal documents
- Arranging transmission or delivery of documents to ensure deadlines are met
- Assisting the firm’s bookkeeper with billing, receipts, deposits, and AR statements
- Managing relationships with various suppliers
- Maintaining the firm’s practice management database to support marketing activities
- Demonstrating professionalism in client, colleague, and community interactions, including strong organizational, time-management, and prioritizing skills
- Involving yourself with local organizations striving to build a better community
- Proficiency with key technologies (Karbon and Office365, primarily)